Our Policies
Our policies are passed by the board and reviewed every three years
Customer Policies
|
Policy Name |
| Aids and Adaptions Policy |
| Compensation Policy |
| Customer Complaints and Feedback Statement |
Finance and Income Policies
| Policy Name |
| Rent and Service Charge Policy |
Governance Policies
| Policy Name |
|---|
| Anti-Fraud, Bribery and Corruption Policy |
| Code of Conduct for Board Members |
| Confidentiality Policy |
| Data Protection Policy |
| Receipt of Gifts Policy |
Health and Safety Policies
| Policy Name |
| Health and Safety Policy Statement |
| Modern Slavery and Human Trafficking Policy Statement |
| Safeguarding Policy |
Housing Management Policies
| Policy Name |
| Access to Housing Policy |
| Allocations and Lettings Policy |
| Decant Policy |
| Unacceptable and Unreasonable Behaviour Policy |
HR Policies
| Policy Name |
| Volunteers Policy Statement |
Repairs and Voids Policies
| Policy Name |
| Alterations & Improvements Policy |
| Code of Conduct for Contractors |
| Electrical Safety Policy |
| Gas Safety Policy |
| Rechargeable Repairs Policy |
| Repair and Maintenance Policy |
| Water Safety Policy |